- #Companionlink software reviews android#
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- #Companionlink software reviews windows#
I’m sure DO can and will do more to meet my needs I just wish there was a easier way to get there.ĬL response: To Zoom use Ctrl-Scroll like a web browser. Tiffany tried to help me via email but this option for tech support, especially for computer issues isnt always practical. The program is a bit better than Palm Desktop (4.x), but not as functional or graceful as Palm Desktop (3.x). ĬL support is responsive, which is a plus, but emails conversations are daunting.įor now, my rating is 'meh,' at least for my needs. I'd like to have 'sub-folders' and 'sub-catagories'. It'd be great if I could create small spreadsheets in Notes for keeping track of spur-of-the-moment data. I wish the program allowed more customization like deleting or hiding fields in Contacts I won't ever use. And these pages are "always on top," so they hide other desktop shortcuts I create in other programs.
#Companionlink software reviews windows#
I want to put simple shortcuts on my Windows desktop which open Contacts and Tasks and Calendar, but my only option SEEMS to be reduced-size DO pages, not shortcut icons.
#Companionlink software reviews android#
I've found the installation procedure very complicated: still can't get synced with my Android phone. Instructions in popup windows are in tiny print my Windows10 OS can't zoom.
But, with $2 million in reported profits, you'd think they could sneak in a few more support staff.Okay, this Windows version product works, it's convenient but it has many small limitations. I guess you don't have to provide customer service when you have not competition. If there was another service available, I'd go there in a heartbeat. But, it is so frustrating to get there that I wait until I have gone through everything I can think of and talked with everyone I know. CompanionLink for Outlook - Jan 10, 2020. When I have gotten someone at customer service, they have generally been helpful. Software Updates Buy Now Reviews. Your inconvenience is definitely your own problem. Who cares about the impact on the customer's business? Most definitely not the people who work for CompanionLink. But, they are still very committed to only working between 7 and 4. The company has been around a while, so I would think they could grow the customer service department. The only change is that now a live voice tells me they're too busy to help me, rather than a recording. I purchased unlimited support in hopes that it would be better. Getting customer support in a timely fashion, is quite challenging.
#Companionlink software reviews license#
In MY world updates are worth 20% to 30% of the license price, not 80% to 90%. Response - silence.Īnd, the "upgrades" that require a re-purchase with a small discount are really just ways to collecting more money - there aren't any new features, just bug fixes and updates to support the underlying tools. I sent both support and sales an email when they tried to get me to "upgrade" explaining my dissatisfaction. When I was a Product Manager (or their boss) I would have been livid if a customer had been treated like this and would have done something. Did anyone ever say, "thanks for reporting an issue no one else was finding?" NO. Then, when build 7044 was released on of the items in the Release Notes was, "Fixed an issue where sometimes CompanionLink would un-register after a Windows Update." Did support ever tell me the issue was fixed? NO. Support ran me around and around, trying things I had already tried, and the basically talk me I was either an idiot or incompetent. Last year I reported that every time Windows was updating (member of the Windows Insider program) it was un-licensing itself. I have had multiple issues with Companionlink Express (doing Outlook to Google) either crashing, not starting properly, or un-licensing itself. Or I'll jut move everything to Google Workspace.Īnd the interface for this software just feels really old and dated. Recently an appointment that was scheduled for 5:00 in Outlook, was changed to 1:00 on my phone and when I synced it changed it back to 5:00.
As is I have to manually get involved and either click re-read either deja cloud or Outlook and then manually sync my computer and and manually sync my phone and then manually sync the android calendar.
What I want a piece of software to do is keep my contacts and calendar on my android devices in sync both ways in real time. I've resorted to manually weekly updating my tablet, phone and Outlook. Tech support tried to help last year and said the problem was fixed but it still wasn't resolved. I've been using this software for a few years and it has been problematic from day one.
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